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Immersive technologies

Through 2028, conversational platforms, which change how users interact with the world, and technologies such as augmented reality (AR), mixed reality (MR) and virtual reality (VR), which change how users perceive the world, will lead to a new immersive experience. AR, MR and VR show potential for increased productivity, with the next generation of VR able to sense shapes and track a user’s position and MR enabling people to view and interact with their world. By 2022, 70% of enterprises will be experimenting with immersive technologies for consumer and enterprise use, and 25% will have deployed to production. The future of conversational platforms, which range from virtual personal assistants to chatbots, will incorporate expanded sensory channels that will allow the platform to detect emotions based on facial expressions, and they will become more conversational in interactions. Eventually, the technology and thinking will shift to a point where the experience will connect people with hundreds of edge devices ranging from computers to cars.

2018

Gartner Top 10 Strategic Technology Trends for 2019

Gartner

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Blockchain

Blockchain is a type of distributed ledger, an expanding chronologically ordered list of cryptographically signed, irrevocable transactional records shared by all participants in a network. Blockchain allows companies to trace a transaction and work with untrusted parties without the need for a centralized party (i.e., a bank). This greatly reduces business friction and has applications that began in finance, but have expanded to government, healthcare, manufacturing, supply chain and others. Blockchain could potentially lower costs, reduce transaction settlement times and improve cash flow. The technology has also given way to a host of blockchain-inspired solutions that utilize some of the benefits and parts of blockchain. Pure blockchain models are immature and can bedifficult to scale. . However, businesses should begin evaluating the technology, as blockchain will create $3.1T in business value by 2030. Blockchain inspired approaches that do not implement all the tenets of blockchain deliver near term value but do not provide the promised highly distributed decentralized consensus models of a pure blockchain. Read more: The CIO’s Guide to Blockchain.

2018

Gartner Top 10 Strategic Technology Trends for 2019

Gartner

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Smart spaces

A smart space is a physical or digital environment in which humans and technology-enabled systems interact in increasingly open, connected, coordinated and intelligent ecosystems. As technology becomes a more integrated part of daily life, smart spaces will enter a period of accelerated delivery. Further, other trends such as AI-driven technology, edge computing, blockchain and digital twins are driving toward this trend as individual solutions become smart spaces. Smart spaces are evolving alone five key dimensions: Openness, connectedness, coordination, intelligence and scope. Essentially, smart spaces are developing as individual technologies emerge from silos to work together to create a collaborative and interaction environment. The most extensive example of smart spaces is smart cities, where areas that combine business, residential and industrial communities are being designed using intelligent urban ecosystem frameworks, with all sectors linking to social and community collaboration.

2018

Gartner Top 10 Strategic Technology Trends for 2019

Gartner

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Digital ethics and privacy

Consumers have an growing awareness of the value of their personal information, and they are increasingly concerned with how it’s being used by public and private entities. Enterprises that don’t pay attention are at risk of consumer backlash. Conversations regarding privacy must be grounded in ethics and trust. The conversation should move from “Are we compliant?” toward “Are we doing the right thing?” Governments are increasingly planning or passing regulations with which companies must be compliant, and consumers are carefully guarding or removing information about themselves. Companies must gain and maintain trust with the customer to succeed, and they must also follow internal values to ensure customers view them as trustworthy.

2018

Gartner Top 10 Strategic Technology Trends for 2019

Gartner

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Quantum computing

Quantum computing is a type of nonclassical computing that is based on the quantum state of subatomic particles that represent information as elements denoted as quantum bits or “qubits.” Quantum computers are an exponentially scalable and highly parallel computing model. A way to imagine the difference between traditional and quantum computers is to imagine a giant library of books. While a classic computer would read every book in a library in a linear fashion, a quantum computer would read all the books simultaneously. Quantum computers are able to theoretically work on millions of computations at once. Quantum computing in the form of a commercially available, affordable and reliable service would transform some industries. eal-world applications range from personalized medicine to optimization of pattern recognition. This technology is still in an emerging state, which means it is a good time for businesses to increase their understanding of potential applications and consider any security implications. Aside from a select group of businesses where specific quantum algorithms would provide a major advantage, most enterprises could remain in exploration phase through 2022 and begin exploiting the technology later.

2018

Gartner Top 10 Strategic Technology Trends for 2019

Gartner

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Democratized AI

AI, one of the most disruptive classes of technologies, will become more widely available due to cloud computing, open source and the “maker” community. While early adopters will benefit from continued evolution of the technology, the notable change will be its availability to the masses. These technologies also foster a maker community of developers, data scientists and AI architects, and inspire them to create new and compelling solutions based on AI. For example, smart robots capable of working alongside humans, delivering room service or working in warehouses, will allow organizations to assist, replace or redeploy human workers to more value-adding tasks. Also in this category are autonomous driving Level 4 and autonomous driving Level 5, which replaced “autonomous vehicles” on this year’s Hype Cycle. Autonomous driving Level 4 describes vehicles that can operate without human interaction in most, but not all, conditions and locations and will likely operate in geofenced areas. This level of autonomous car will likely appear on the market in the next decade. Autonomous driving Level 5 labels vehicles operating autonomously in all situations and conditions, and controlling all tasks. Without a steering wheel, brakes or pedals, these cars could become another living space for families, having far reaching societal impacts.

2018