Trends Identified
CIO as venture capitalist - Trading on IT’s assets, talent, risk, and results
CIOs who want to help drive business growth and innovation will likely need to develop a new mindset and new capabilities. Like venture capitalists, CIOs should actively manage their IT portfolio in a way that drives enterprise value and evaluate portfolio performance in terms that business leaders understand— value, risk, and time horizon to reward. CIOs who can combine this with agility and align the desired talent can reshape how they run the business of IT.
2014
Tech trends 2014 - Inspiring Disruption
Deloitte
CIOs as Revolutionaries
CIOs shift from stewards of, to catalysts for, business revolution For years, technology advocates have called for CIOs to take a seat at the executive table. But the subtext has typically been as a steward of the business. This played well in the paradigm of IT as a support function and cost center, working downstream from the business strategy. This model also made sense for technology investments focused on automating core business processes. CIOs helped usher in waves of technology advancements, using ERP, client-server and the internet to drive efficiencies. It was about automating what the business needed to do – doing what the business had normally done, but doing it better, faster and cheaper.
2011
Tech Trends 2011 The natural convergence of business and IT
Deloitte
Africa and China will tie their fates.
China’s growing investment and presence in Africa over the last several years is undeniable; Xi Jinping just committed another $60 billion to African investment only three years after a similar pledge. “African countries are now fully aware of the huge infrastructure gap they have,” in the $70 billion to $120 billion a year range, and have welcomed Chinese money, says Stephen Yeboah, founder of Commodity Monitor. Meanwhile, China needs arable land to feed its population and raw materials — cobalt from the Democratic Republic of the Congo, copper from Zambia, bauxite from Ghana — to feed its industry. In 2019, public opinion will look at those deals closely, demanding fair terms and quality infrastructure, Yeboah says. Zambia’s loans were so mismanaged it can’t even tell how much it owes, he points out, while countries like Rwanda or Ghana have been able to drive a harder bargain. “Ultimately, each country is sovereign,” he says. “It’s up to African leaders to decide whether they let the Chinese call the shots.”
2018
50 Big Ideas for 2019: What to watch in the year ahead
LinkedIn
The Rising Powers
China’s economic development will be one of the most significant factors in the future of the globalised economy. Other growing, or resurgent powers are likely to be of influence, with Brazil and possibly South Africa strengthening their status as regional powers.
2010
Global strategic trends - out to 2040
UK, Ministry of Defence
China's rise to as a technological superpower
China’s capacity and ambitions for research and development (R&D) have grown considerably over recent years. China’s assets range from national science programmes and sustained R&D investments, to its large cohorts of scientists and huge domestic market. These have helped China catch up technologically, and even take the lead in some areas. Even though it still lags traditional R&D powerhouses in some areas, the technological centre of gravity could shift east in time, with China becoming more dominant in global R&D.
2017
Foresigth
Singapore, The Centre for Strategic Futures
There is a global price on carbon
China took the lead in 2017 with a market for trading the right to emit a tonne of CO2, setting the world on a path towards a single carbon price and a powerful incentive to ditch fossil fuels, predicts Jane Burston, Head of Climate and Environment at the UK’s National Physical Laboratory. Europe, meanwhile, found itself at the centre of the trade in cheap, efficient solar panels, as prices for renewables fell sharply.
2016
Eight predictions for 2030
World Economic Forum (WEF)
Chatbots to Play Central Role in Insurance Claims Process
Chatbots aid insurance firms, and the finance industry, to offer personalised answers, give greater automation during claims processing and reduce response times. AI and machine learning enable the insurance industry to deliver high quality levels of customer satisfaction and engagement, as well as sell better tailored products to consumers. The costs saved by chatbots compared to implementing an insurance agent operation is the highest out of all chatbot verticals. However, the overarching issue when trying to implement chatbot technology is the highly stringent regulations of the insurance space. This slows down chatbot implementation, as a case to case regulatory screening on products will need to be carried out before application of any insurance bots. However, Juniper sees 2019 as the year in which chatbots come of age in the insurance sector for the following reasons: · The insurance claims process is particularly vulnerable to disruption, as it is a process that requires significant amounts of time and manual effort to resolve. Chatbot technology allows for a significant reduction in response times to insurance claims. · The insurance industry is very data-centric; it holds large and significant sums of information which presents a strong case for the use of efficiently programmed bots to identify trends and conduct repeated related actions when presented with certain keywords, questions or phrases. · Chatbots deliver personalised responses (to common customer insurance claims made via email and/or telephone) in real-time, based on programmed algorithms; allowing greater automation throughout their processing of claims. · Chatbots have been identified by the insurance industry as useful in helping to deliver high quality levels of customer engagement and satisfaction via real time engagement with customers while processing their insurance claims. Already, leading peer-to-peer Insurtech start-up, Lemonade, has leveraged chatbots for account openings and claims since its launch in 2017, reaching a user base of 70,000 in just one year of launch. Chatbots have helped it cut down lengthy paperwork and great numbers of unhappy customers, who had to wait months before having their insurance claims investigated. Related Research: Chatbots: Banking, eCommerce, Retail & Healthcare 2018-2023
2019
Top Tech trends 2019
Juniper Research
US military power in 2030
Changes in the technological, political, economic and even social bases of the US could change the global order. What consequences are there for Europe?
2016
Global Trendometer - essays on medium- and long-term global trends
European Strategy and Policy Analysis System (ESPAS)
Climate change and resource competition
Changes in the global climate due to rising greenhouse gases will not be reversed by 2035, even if great strides are made with the implementation of political agreements to greatly reduce carbon usage in the future. As the consequences of climate change become increasingly apparent -- and natural events such as famines and water strain become linked to climate change in popular discourse -- the world is likely to see climate-related political disputes proliferate at the national and international level. Renewable energy will proliferate and become cost-competitive around the world, but will trigger instability in countries dependent on fossil fuels, many of which are in Europe’s neighbourhood.
2017
Global trends to 2035
European Strategy and Policy Analysis System (ESPAS)
Human+ Worker
Change the workplace or hinder the workforce Workforces are becoming human+: each individual is empowered by their skillsets and knowledge plus a new, constantly growing set of capabilities made possible through technology. Now, companies must adapt the technology strategies that successfully created this next generation workforce to support a new way of working in the postdigital age.
2019
Accenture Technology Vision 2019- The Post-Digital Era is Upon Us ARE YOU READY FOR WHAT’S NEXT?
Accenture