Trends Identified
Enterprise Content Management
In 2019, more documentation will originate digitally, eliminating the need for organizations to “go paperless” in the first place. Enterprise Content Management (ECM) software integrates disparate data from across your organization through the use of electronic forms and automated workflows. By empowering this exchange of data, businesses maximize their return on investment (ROI) and customer acquisition costs (CAC) throughout customer lifecycles.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
AI For The Back Office
There’s a lot of hype around the potential of AI, but one area that is often overlooked is the power of AI to revolutionize workflows. In 2019, we’ll see the start of AI making a noticeable impact on the back office, from increasing electronic operations to streamlining identification and credentialing. These developments have the ability to transform labor-intense processes across industries.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
Quantum Computing AI Applications
2019 will be the year of quantum computing AI applications. Quantum technology recently became available for the public on the cloud and is now set to have a large transformative impact on many industries, providing solutions and answers to problems that supercomputers couldn’t solve before. Major applications are expected in health care (material science), trading and in cybersecurity.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
Mainstreamed IoT
While IoT is not a new concept, it will move from pre-adoption to a mainstream solution that retail, manufacturing, health care and other industries will integrate as an everyday business operation. It will change the way consumers and businesses get real-time data, engage with their users and interact with AI and machine learning.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
5G
With the recent explosion of connected devices and IoT, mobile connectivity via 5G will become a major player and competitor to all things WiFi. But the real question will be who can bring 5G to market quickly, painlessly and affordably for both consumers and industry alike.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
Realistic Robots
If you’ve seen any of the Boston Dynamics robot videos, like the dog that opens doors, you know there’s a whole frontier of robotics that is starting to get into exciting (or scary) territory. As these robots integrate the type of intelligence that machine learning and modern AI techniques offer, we’re going to start seeing more and more robots that look and feel like living beings.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
Split Testing Via ML
Split testing, or A/B testing, has helped companies increase conversions for their businesses across the board. I think we’re going to see an advancement with split testing thanks to machine learning. For example, instead of manually designing different layouts of a website and seeing which one performs better, different layouts would be shown to different customers automatically.
2018
2019 Tech Forecast: 11 Experts Predict The Next Wave Of Breakout Technologies
Forbes
Engineered Empathy - Human engagement in an EI-expectant world
Emotional intelligence – an ability to empathise and engage on a human level – will become a core and advocacy-building consumer expectation, as well as a valued everyday life skill demanded by workplaces and personal relationships alike.
2018
Trending 2018
Foresight Factory
Life in Beta Mode - Ready for a world of forever onboarding?
The emerging Internet of Things (IoT) era creates a world in which B2B and B2C products routinely upgrade and improve long after purchase. That products reach peak performance some time after POS is a message many will welcome (and drive long-term loyalty), especially those maximisers who seek post-purchase reassurance that money has been well spent. Anticipate a greater need for post-purchase support, value-signalling and a clear process of rolling onboarding.
2018
Trending 2018
Foresight Factory
Anti-Automation - Driving change in CSR policy near you soon
Anti-automation sentiment hangs heavy in the air. All manner of people – from entrepreneurs to policy makers, from technologists to everyday consumers – fret about the promised disruption to working and leisure lives caused by the forces of automation and evolving AI. Whilst, in reality, consumers will welcome the multiple benefits that automated innovation brings, disquiet (about job prospects, spending power, status) creates opportunities for brands to create supportive messaging as well as new skills to help consumers adapt.
2018
Trending 2018
Foresight Factory