Trends Identified
AI-fueled organizations
For some organizations, harnessing artificial intelligence´s full potential begins tentatively with explorations of select enterprise opportunities and a few potential use cases. While testing the waters this way may deliver valuable insights, it likely won’t be enough to make your company a market maker (rather than a fast follower). To become a true AI-fueled organization, a company may need to fundamentally rethink the way humans and machines interact within working environments. Executives should also consider deploying machine learning and other cognitive tools systematically across every core business process and enterprise operation to support datadriven decision-making. Likewise, AI could drive new offerings and business models. These are not minor steps, but as AI technologies standardize rapidly across industries, becoming an AI-fueled organization will likely be more than a strategy for success—it could be table stakes for survival.
2019
Tech trends 2019 - Beyond the digital frontier
Deloitte
NoOps in a serverless world
We have reached the next stage in the evolution of cloud computing in which technical resources can now be completely abstracted from the underlying system infrastructure and enabling tooling. Cloud providers are continuing to climb the stack; rather than simply providing everything from the “hypervisor on down,” they are now—through their own focus on hyper-automation—taking on many core systems administration tasks including patching, backup, and database management, among others. Together, these capabilities create a NoOps environment where software and software-defined hardware are provisioned dynamically. Going further, with serverless computing, traditional infrastructure and security management tasks can be fully automated, either by cloud providers or solution development teams. Freed from server management responsibilities, operations talent can transition into new roles as computing farm engineers who help drive business outcomes.
2019
Tech trends 2019 - Beyond the digital frontier
Deloitte
Connectivity of tomorrow
Advanced networking is the unsung hero of our digital future, offering a continuum of connectivity that can drive the development of new products and services or transform inefficient operating models. Increasingly, digital transformation through data and networking-dependent technologies such as cognitive, IoT, blockchain, and advanced analytics are fueling adoption of connectivity advances. Next-generation technologies and techniques such as 5G, low Earth orbit satellites, mesh networks, edge computing, and ultra-broadband solutions promise order-of-magnitude improvements that will support reliable, high-performance communication capabilities; software-defined networking and network function virtualization help companies manage evolving connectivity options. In the coming months, expect to see companies across sectors and geographies take advantage of advanced connectivity to configure and operate tomorrow’s enterprise networks.
2019
Tech trends 2019 - Beyond the digital frontier
Deloitte
Intelligent interfaces
Today, people interact with technology through ever more intelligent interfaces, moving from traditional keyboards to touchscreens, voice commands, and beyond. And even these engagement patterns are giving way to new and more seamless and natural methods of interaction. For example, images and video feeds can be used to track assets, authenticate individual identities, and understand context from surrounding environments. Advanced voice capabilities allow interaction with complex systems in natural, nuanced conversations. Moreover, by intuiting human gestures, head movements, and gazes, AI-based systems can respond to nonverbal user commands. Intelligent interfaces combine the latest in humancentered design techniques with leading-edge technologies such as computer vision, conversational voice, auditory analytics, and advanced augmented reality and virtual reality. Working in concert, these techniques and capabilities are transforming the way we engage with machines, data, and each other.
2019
Tech trends 2019 - Beyond the digital frontier
Deloitte
Beyond marketing: Experience reimagined
The new world of marketing is personalized, contextualized, and dynamic. Increasingly, this world is orchestrated not by outside parties but by chief marketing officers partnering with their technology organizations to bring control of the human experience back in-house. Together, CMOs and CIOs are building an arsenal of experience-focused marketing tools that are powered by emerging technology. Their goal is to transform marketing from a customer acquisition-focused activity to one that enables a superb human experience, grounded in data. In experiential marketing, companies treat each customer as an individual by understanding their preferences and behaviors. Analytics and cognitive capabilities illuminate the context of customers’ needs and desires, and determine the optimal way to engage with them. Experience management tools tailor content and identify the best method of delivery across physical and digital touchpoints, bringing us closer to truly unique engagement with each and every human.
2019
Tech trends 2019 - Beyond the digital frontier
Deloitte
DevSecOps and the cyber imperative
To enhance their approaches to cyber and other risks, forward-thinking organizations are embedding security, privacy, policy, and controls into their DevOps culture, processes, and tools. As the DevSecOps trend gains momentum, more companies will likely make threat modeling, risk assessment, and security-task automation foundational components of product development initiatives, from ideation to iteration to launch to operations. DevSecOps fundamentally transforms cyber and risk management from being compliance-based activities—typically undertaken late in the development life cycle—into essential framing mindsets across the product journey. Moreover, DevSecOps codifies policies and best practices into tools and underlying platforms, enabling security to become a shared responsibility of the entire IT organization.
2019
Tech trends 2019 - Beyond the digital frontier
Deloitte
Reengineering technology- building new it delivery models from the top down and bottom up
With business strategies linked inseparably to technology, leading organizations are fundamentally rethinking how they envision, deliver, and evolve technology solutions. They are transforming IT departments into engines for driving business growth, with responsibilities that span back-office systems, operations, and even product and platform offerings. From the bottom up, they are modernizing infrastructure and the architecture stack. From the top down, they are organizing, operating, and delivering technology capabilities in new ways. In tandem, these approaches can deliver more than efficiency—they offer the tools, velocity, and empowerment that will define the technology organization of the future.
2017
Tech trends 2018
Deloitte
No-collar workforce- humans and machines in one loop- collaborating in roles an new talent models
As automation, cognitive technologies, and artificial intelligence gain traction, companies may need to reinvent worker roles, assigning some to humans, others to machines, and still others to a hybrid model in which technology augments human performance. Managing both humans and machines will present new challenges to the human resources organization, including how to simultaneously retrain augmented workers and to pioneer new HR processes for managing virtual workers, cognitive agents, bots, and the other AI-driven capabilities comprising the “no-collar” workforce. By redesigning legacy practices, systems, and talent models around the tenets of autonomics, HR groups can begin transforming themselves into nimble, fast-moving, dynamic organizations better positioned to support the talent—both mechanized and human—of tomorrow.
2017
Tech trends 2018
Deloitte
Enterprise data sovereignty- if you love your data, set it free
As every organization recognizes data as a key asset, there is an increasing demand to “free” it—to make information accessible, understandable, and actionable across business units, departments, and geographies. This requires modern approaches to data architecture and data governance that take advantage of machine learning, natural language processing, and automation to dynamically understand relationships, guide storage, and manage rights. Those same capabilities are needed to navigate changing global regulatory and legal requirements around data privacy and protection.
2017
Tech trends 2018
Deloitte
The new core- unleashing the digital potential in heart of the business operations
Much of the attention paid to cloud, cognitive, and other digital disruptors today centers on the way they manifest in the marketplace: Individually and collectively, these technologies support new customer experiences, product innovation, and rewired industry ecosystems. Often overlooked, however, is their disruptive potential in core back- and mid-office systems and in operations, where digital technologies are poised to fundamentally change the way work gets done. This transformation is beginning with finance and supply chain, two corporate and agency pillars ready to embrace all things digital. From there, next-generation transaction and financial systems, blockchain, machine intelligence, automation, and the Internet of Things (IoT) are redefining what is possible in these mission-critical functions.
2017
Tech trends 2018
Deloitte