Trend Scanner | Reports

Managing man and machine

Some worry that globalisation will take away their jobs and they’re even more nervous about the impact of technology. Twenty years ago, there were fewer than 700,000 industrial robots worldwide; today, there are 1.8 million, and the number could soar to 2.6 million by 2019.9 Manufacturing output has simultaneously risen, but employment in the sector has fallen in various advanced economies.10 Technology has been one – although by no means the only – cause of these changes. Robots are now entering the services arena; 3-D printing can be used to make cars and aircraft; biotechnology will change the way we grow crops, produce food and manufacture medicines; and nanotechnology and artificial intelligence (AI) will affect numerous industries. All this could happen much more quickly than we expect. Just look at the advent of self-driving trucks to make deliveries, or Amazon’s new Go store, which uses technology to track what customers put in their shopping carts and bill them automatically when they walk out, eliminating the need for human cashiers.11

2017

20th Annual global CEO survey

PWC

view report

Gaining from connectivity without losing trust

Twenty years ago, trust wasn’t as high on the business radar as it is today. In fact, we didn’t survey CEOs about it until 2002, when the business community was reeling from accounting fraud scandals, the bursting of the dotcom bubble and the collapse of the equity markets. With hindsight, it seems hard to believe that only 12% of CEOs thought public trust in companies in their country had greatly declined, and only 29% thought the fallout from corporate misdeeds was a serious threat. Since then, the financial crisis has catapulted trust into the limelight, and the after-effects of stagnant economic growth and spiralling debt levels continue to fuel a climate of mistrust. The impact on CEOs has been significant: in 2013, 37% worried that lack of trust in business would harm their company’s growth. This year, the number has jumped to 58%. The breakdown in public trust now poses a potent risk to political, economic and social systems the world over.

2017

20th Annual global CEO survey

PWC

view report

Making globalisation work for all

For the past 20 years CEOs have been largely positive about the impacts of globalisation on their businesses and markets. But, by 2007, they were beginning to express reservations about the short-term effects on society. CEOs are still ambivalent. Today the vast majority believe that globalisation has helped to free up flows of money, people, goods and information, facilitate universal connectivity and create a skilled workforce. Yet a significant number say it’s done nothing to mitigate climate change, promote the development of fairer tax systems or close the gap between rich and poor (see Figure 14).

2017

20th Annual global CEO survey

PWC

view report

Blockchain

The blockchain is not as revolutionary as artificial intelligence (AI), or as intuitive and user-friendly as voice control, but it will transform the way we handle finance, real estate, Internet of Things (IoT), the supply chain of most industries and much more. That’s why governments are rushing to incorporate it in every sense they can; they know the high cost of falling behind on this.

2018